Privacy Policy

Information we collect

When you request a quote, book a transfer or contact us, we collect the information you enter in our forms: your name, email address, phone number and country, pickup and drop-off locations, date and time, flight number, number of passengers, vehicle preference and any notes you add.

If you contact us on WhatsApp, by phone or by email, we receive the information you share in that conversation.

How we use it

We use your information only to arrange and confirm your transfer, track your flight, contact you about your booking, and answer your questions. We do not sell your personal information.

Where it is stored

Booking and contact requests are stored in our website’s database and sent to our business email. We keep them for as long as needed to provide the service and to meet our legal and accounting obligations.

Third-party services

Our website loads fonts and scripts from Google Fonts, jsDelivr and unpkg, and shows our Google reviews through Trustindex; these providers may receive your IP address when your browser loads their files. If you choose to contact us on WhatsApp, your conversation is also subject to WhatsApp’s own privacy policy.

Cookies

We do not use analytics or advertising cookies. Only the technical cookies needed for the website to work may be set.

Your rights

You can ask us at any time to access, correct or delete your personal information. Contact us at info@mytransferpuntacana.com, WhatsApp +1 849 517 5883 or phone +1 829 298 2607.